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Introduction to MEDIC(英文版)(ppt 29頁)

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客戶管理
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相關資料:
cti, med, edi, 英文版
Introduction to MEDIC(英文版)(ppt 29頁)內容簡介

Introduction to MEDIC(英文版)內容提要:
MEDIC:
Anapproachforbreakthroughprojects
Anoverallreportingstructure
Suitableforimprovingexistingandcreatingnewprocesses
Applicableinproduct,serviceandsupportfunctions
QuickWinsare:
Easytoimplement
Cheap
Reversible
Non-Value-AddedAnalysis:
CustomerValue-Added
Anactivitycanbedescribedasaddingvalueforthecustomeronlyif:
Thecustomerrecognisesthevalue
Itchangestheproducttowardsomethingthecustomerexpects
Itisdonerightthefirsttime
OperationalValue-Added
Anactivityaddsoperationalvalueifitisnotacustomervalue-addedactivityandis:
Requiredtosustaintheworkplaceabilitytoperformcustomervalueaddedactivities
Requiredbycontractorotherlawsandregulation
Requiredforhealth,safety,environmentalorpersonneldevelopmentreasons
Donerightthefirsttime



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