珠寶行業基於勝任力的績效考核係統（英文）(ppt 56頁)

珠寶行業基於勝任力的績效考核係統（英文）內容提要：
Key goals
Aligning employees with organisational vision, mission, values and strategies.
Distributing “just in time” learning opportunities.
Integrating performance systems
Building and retaining intellectual capital
……

Behavioural competencies
Properties of the person
What people ARE?
Underlying characteristics of an individual that is causally related to criterion-referenced effective and/or superior performance in a job situation.
e.g. achievement orientation
……

Best practices - behavioural
Develop a competency model.
Establish criterion samples
Compare high performers with low performers.
Behaviour event interviews
Expert panels
Studying incumbent/future jobs.

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